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Virtual event cancellation or postponement

If your event is cancelled, Eventfinda will update their website, notify purchasers and process their refunds. 

If your event is postponed with a confirmed date, Eventfinda will change the date and notify virtual ticket holders. Your tickets remain valid for the new date and if you cannot make it we Eventfinda will provide a refund. 

If your event is postponed and the new date hasn't been decided yet, Eventfinda will update their website, add the postponed flag, notify purchasers and change the date once it's been set.

Eventfinda don't delete cancelled events from the site as it's important virtual ticket holders can see it's been cancelled rather than thinking they can't find it and it's still on.